Privacy policy

At SAAHA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.

Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment details (processed securely by third-party payment gateways like Shopify Payments, Razorpay, etc.).
  • Order Information: Details of products purchased, transaction history, and preferences.
  • Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on our website, and other diagnostic data.
  • Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

How We Use Your Information

We use the collected information for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, inquiries, and promotions.
  • To improve our website, products, and services.
  • To personalize your shopping experience.
  • To detect and prevent fraud.
  • To send marketing and promotional communications (if you have opted in).
  • To comply with legal obligations.

    We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

    • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, shipping companies, marketing platforms). These parties are obligated to keep your information confidential.
    • Legal Compliance: We may disclose your information when required by law, subpoena, or if we believe that such action is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.

    Data Security

    We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    Depending on your location, you may have certain rights regarding your personal data, including the right to:

    • Access, correct, or delete your personal information.
    • Object to or restrict the processing of your data.
    • Withdraw consent where processing is based on consent.
    • Request data portability.

    To exercise any of these rights, please contact us at hello@saaha.in.

    Third-Party Links

    Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

    Changes to the Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.